Thank you for your interest in using our telehealth services. Please call your doctor’s office to request and schedule your telehealth appointment. At the time of your appointment, your Doctor or Nurse Practitioner will send you a text message to start your visit. Once you click on the link for your visit make sure to ALLOW camera and audio when prompted.
Telehealth visits may be used for:
- Allergies
- Cough or cold
- Chronic conditions for an established patient
- Depression and /or anxiety
- Diabetes
- Fever
- Imaging/Lab follow-up
- Medication refills/medication management
- Covid-19 concerns
Telehealth should not be used for:
- Anything that requires hands on exam
- Abdominal pain
- Chest pain/shortness of breath
Frequently Asked Questions:
- What is a virtual visit?
A virtual visit lets you see and talk to one of our doctors online from your Android or Apple smart phone or ipad/tablet. Any device that you can receive a text message and has video and audio capabilities. - Can I have a virtual visit?
Virtual visits are perfect for some of our patients, but not for everyone. Your provider will decide if a virtual visit is right for you. - How do I schedule a virtual visit?
If you currently have an appointment scheduled at an Encompass Medical Group Clinic and your physician feels a virtual visit is appropriate for you, then you may be a candidate for a virtual visit. If you do not yet have an appointment, contact the Encompass Medical Group Clinic that your provider is located at and your provider will decide if a virtual visit is right for you.
- What does it cost?
Virtual visits are billed to your insurance company just like a regular office visit. All patient copayments, co-insurance and deductibles are still applicable. - What technology do I need?
Encompass Medical Group uses Doximity for video and audio during our virtual visits. You can use a smart phone or tablet that can receive text messages, and has video and audio capability.